Work Order Reporting Guide

If you notice an emergency in the community—such as an irrigation leak, roof leak or other urgent maintenance concern—please report it promptly using the guidelines below:

During Regular Business Hours (8:00 AM – 5:00 PM):
Submit a work order request by contacting communitycare@actionlife.com. Please include as much detail as possible, including the location, type of issue, and any immediate concerns.

After Hours Emergencies:
For urgent issues outside of business hours, please call (949) 450-0202. You will be connected with an after-hours on-call service, which will notify the designated manager on duty.

A manager will then contact you directly to confirm receipt of the issue and provide a status update.

Timely reporting helps ensure issues are addressed quickly and helps protect the community from further damage.